What this role owns.
Start with responsibility so the employee understands what the training is preparing them to do.
Training & onboarding
The new hire should not need to find the one person who “knows how we do it.”
Streamline Training turns role knowledge into a repeatable path, so onboarding is more than a shared drive, a stack of PDFs, and whatever the trainer remembered that day.
Train by role, not by document folder
A salesperson, manager, installer, and technician should not start with the same checklist.
How the work is done.
Break process into understandable modules instead of turning the handbook into a course.
Can they demonstrate it?
Completion matters less than evidence that the employee actually understood the material.
What comes next?
Managers can see progress and know where coaching is needed before the gap becomes a performance problem.
Repeatable without becoming robotic
Software handles consistency. Managers still handle judgment.
The goal is not to remove people from training. It is to stop making great training depend entirely on whether the right person was available that morning.
Bring one role