Who owns it?
Responsibility should be explicit enough that work does not depend on the person who happens to remember first.
Streamline Operations turns recurring responsibilities and operating routines into visible work, so “somebody usually handles that” becomes an actual system.

Tasks fall through when the owner lives in someone’s head, the due date lives in a text message, and the status only becomes visible after somebody asks.
Responsibility should be explicit enough that work does not depend on the person who happens to remember first.
Recurring work should reappear because the process requires it, not because someone rebuilt the reminder.
Completion and notes create an operating history instead of another verbal handoff.
Operations software should make the routine boring in the best possible way.
Predictable work, visible ownership, fewer surprises.